Who we are
Mariangela’s English Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us about our services.
Our website provides information about English language education, courses, editing and proofreading services, and opportunities to contact us about lessons and other services.
Website address: https://mariangelasenglishservices.com
Information We Collect
We may collect personal information through:
- Contact forms
- Newsletter subscriptions
- Course inquiries
- Blog comments
- Payment or booking communications
This information may include:
- Messages or inquiries submitted through forms
- Name
- Email address
- Phone number
Payments and Bookings
If you arrange a paid service or make a payment through a third-party provider, your payment may be processed by that provider, such as PayPal or Wise, where applicable.
Payment providers process personal and financial information in accordance with their own privacy policies and terms. We do not store full payment card details on this website unless a payment system is introduced that specifically requires and supports such processing.
We may retain information about a transaction, such as the service purchased, payment status, and relevant records, where necessary for business administration, accounting, or legal compliance.
Spam Protection
We use anti-spam and security measures to help protect website forms and comments from automated or malicious submissions.
These measures may include CAPTCHA verification and automated spam detection services. Depending on the service used, technical information such as IP address, browser information, and interaction data may be processed to determine whether a submission is legitimate.
Third-party providers process information in accordance with their own privacy policies and the configuration of the services used on this website.
Comments
When visitors leave comments on our website, we collect the information provided in the comments form, along with the visitor’s IP address and browser user agent information. We use this information to help detect spam and protect the website.
An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to check whether you use it. You can read Gravatar’s Privacy Policy at https://automattic.com/privacy/.
After your comment is approved, your profile picture may be visible to the public alongside your comment if you use the Gravatar service.
Comments and their associated metadata may be retained indefinitely to help us recognize and approve follow-up comments automatically and manage comment moderation.
Media
Images published on this website may contain embedded information, such as the location where a photograph was taken. We recommend removing location metadata from images before uploading them to the website.
Visitors may be able to download published images and extract any location information that remains embedded in them.
Cookies
Our website uses cookies and similar technologies to support website functionality, remember preferences, maintain administrator sessions, and measure website traffic.
Cookies may be set by WordPress, our website plugins, Google Analytics, or other services used on the website.
For example:
- Comment cookies may remember information you enter when leaving a comment, if you choose to save it.
- Login cookies may be used by WordPress to maintain administrator sessions.
- Editing cookies may be used when an administrator edits or publishes website content.
- Analytics cookies may help us understand how visitors interact with the website.
The cookies used and their retention periods may vary depending on the services and settings enabled on the website.
Where required by applicable law, non-essential cookies will only be used after the necessary consent has been obtained. You can manage cookies through the available website consent controls, where provided, and through your browser settings.
Google Analytics
We use Google Analytics to understand how visitors find and use our website and to help us improve its content and performance.
Google Analytics may collect information about your interactions with the website, including pages visited, approximate geographic information, device and browser information, and interaction data. Depending on the configuration, cookies or similar identifiers may be used to distinguish visits and measure website activity.
Google processes data in accordance with its own privacy terms. For more information, please read Google’s privacy information at https://policies.google.com/privacy and its information about Google Analytics data protection at https://support.google.com/analytics/answer/6004245.
Where required by applicable law, analytics tracking will be configured to respect the necessary consent choices.
Embedded content from other websites
Articles or pages on this website may include embedded content, such as videos, images, or articles hosted by other websites.
Embedded content may behave as though you have visited the external website directly. Those websites may collect information about you, use cookies, include third-party tracking, or monitor your interaction with the embedded content, particularly if you are logged in to an account with that provider.
We do not control the privacy practices of external websites. Please review their privacy policies when interacting with their content.
Who we share your data with
We may share or allow access to personal information where necessary to operate and protect our website and provide our services.
Depending on the features you use, recipients may include our website hosting provider, WordPress-related services, contact form providers, Google Analytics, Gravatar, and providers of spam prevention or CAPTCHA services.
If you request a password reset, your IP address may be included in the password reset email.
We do not sell your personal information. Third-party providers may process information on our behalf or as described in their own privacy policies.
How long do we retain your data?
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Comments and associated metadata may be retained indefinitely to help with moderation and the management of follow-up comments.
Contact form submissions and correspondence are retained for as long as necessary to respond to inquiries, manage our relationship with students and clients, and maintain appropriate business records.
Technical and analytics information is retained according to the settings of the relevant services.
If website user accounts are available, information associated with those accounts may be retained while the accounts remain active or as otherwise required for legitimate business or legal purposes.
What rights you have over your data
Depending on your location and applicable data protection laws, you may have the right to request access to the personal information we hold about you, correct inaccurate information, request deletion, restrict or object to certain processing, and receive a copy of certain information in a portable format.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
These rights may be subject to legal exceptions, including circumstances in which we must retain information for legal, administrative, or security purposes.
To exercise your rights or ask a question about your personal information, please contact us using the details below.
Where your data is sent
Information submitted through this website may be processed by website hosting providers and third-party services used for analytics, spam detection, CAPTCHA verification, comments, or other website functions.
Some providers may process or store information in countries outside your own. Where required, appropriate safeguards will be used for international transfers of personal information.
Visitor comments may be checked through an automated spam detection service.
Security Measures
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure connections, software updates, and website security checks.
No method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to external websites and services. We are not responsible for their content, security, or privacy practices. We encourage you to review their privacy policies before providing personal information to them.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our website, services, data handling practices, or applicable legal requirements.
The latest version will be published on this page with its updated date.
Contact Information
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact:
Business: Mariangela’s English Services
Email: [Insert the business contact email]